Starting point
Every piece worked, each in a different place.
The Human Flourishing Program adapted the REACH Forgiveness workbook from Everett Worthington's research. When we started, it lived as PDFs on the program's site, groups ran on Google Forms, and the videos sat on other organizations' channels. The team asked us for a website.
First, we spent a day with them on the questions underneath it: what the movement is for, where they want it in ten years, and how a platform could bring them closer to that vision. We brainstormed widely, then scoped what could ship this year. Our first work on apology predates Hycu: Sorry App (iwanttosaysorry.com), a 2020 web app for giving apologies that heal.
What we found
People love the workbook. They need community to help them finish it.
The workbook's evidence-based method for forgiving is effective if people finish it. But difficult emotional work often relies on group support. Group members do the lessons alone, then meet, and a leader opens with an eight-to-fifteen-minute video.
The clients confirmed one goal: help more people finish the workbook. Other features will wait for a later version. One promise holds throughout: what you write in the workbook never leaves your device.
Where we went
A platform the clients can run without us.
Five public pages share the workbook's visual identity. Every edition and language is free to download, without an account. A group pathway explains how to run a group and registers it so the program can count it. A free account opens the leader video series. The interactive twelve-lesson workbook syncs your place, and only your place, when you sign in.
With the first version, we built a second site to guide the team's review: where to look, what to look for, and how to send us a note. Their feedback came back organized, row by row, and we could act on all of it. We built the platform, the workbook and the review site with AI under our own process, which is how this scope fits between August and November.
What's next
The platform will launch in November 2026.
The site is live behind a password while the team reviews it and the video series is filmed. At launch the clients will own it outright.